Sales Support (FTC)

Position Overview

As a Sales Support you will support and work closely with our high performing part of the VAR Business and have a true impact across numerous large customers and provide first class customer service.

Salary

Our salaries are competitive within the market

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

• Prepare accurate quotes and process orders

• Updated client data and reports.

• Raise bids and basic configurations.

• Manage the full order lifecycle: raising orders, tracking deliveries, coordinating with distributors, and ensuring timely fulfilment.

• Act as a first point of contact for customer queries when the lead salesperson is unavailable.

• Provide timely updates on order status, stock availability, pricing, and delivery schedules.

• Build strong working relationships with customers, distributors, and vendor partners.

• Handle administrative tasks that allow the salesperson to focus on closing deals and building relationships.

• Liaise with internal teams (finance, logistics, technical services) to ensure smooth execution of customer requirements.

• Track and escalate issues such as backorders, pricing discrepancies, or delivery delay

Qualifications & Experience:

• Strong organisational skills with the ability to manage multiple tasks simultaneously.

• Excellent communication skills and a confident, professional manner.

• High attention to detail, especially when working with pricing, quotes, and order data.

• Proficiency with CRM systems, quoting tools, and Microsoft Office (particularly Excel and Outlook).

• Proactive and resourceful you anticipate needs before they arise.

• Calm under pressure and comfortable working to tight deadlines.

• Team-oriented with a strong sense of ownership and accountability.

• Driven to support high performance and contribute to revenue success.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

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