Resource Officer
We are looking for a Resource Officer to join our Professional Services business in Cape Town.
We usually respond within a week
Resource Officer
Position Overview:
The Resource Officer is a critical role within the Resource Management department, responsible for strategically managing resource allocation across the consulting team to ensure optimal utilisation and skillset alignment for client projects. Reporting to the Head of Resource Management, this position requires previous experience in resource management, strong problem-solving abilities, data analysis skills, and proficiency in conflict resolution and stakeholder management. The ideal candidate will work independently, adhering to operational rhythms and deadlines while providing excellent service to the business.
Salary and benefits
The budgeted salary for this role is 26,000 ZAR
Click here for the list of benefits
Hybrid working
We recognise the benefits that remote and flexible working brings.
We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.
#LI -Hybrid
Responsibilities:
Resource Allocation: Strategically allocating resources to various projects based on skill sets, availability, and project requirements to ensure optimal utilisation.
Utilisation Monitoring: Tracking and ensuring that resources achieve utilisation targets, adjusting allocations as necessary to meet business goals.
Stakeholder Management: Developing and maintaining strong relationships with senior members of the portfolios they are allocated to, acting as a trusted advisor.
Data Analysis: Analyzing resource data to forecast demand, identify potential shortages or surpluses, and make informed decisions about resource allocation.
Conflict Resolution: Resolving any conflicts that arise from resource allocation issues, negotiating between different stakeholders to find mutually agreeable solutions.
Operational Rhythm Adherence: Working independently while adhering to the established resource management operating rhythm and meeting all deadlines throughout the week.
System Proficiency: Using resource management tools such as Kanata proficiently for scheduling and tracking purposes.
Business Knowledge: Understanding the specific business area they are allocated to in order to provide tailored resourcing solutions that align with business objectives.
Service Provision: Providing a high level of service to the business by responding promptly and effectively to resourcing requests and challenges.
Qualifications & Experience:
Previous experience of working as a resource officer or in a similar role is essential
High level of accuracy and attention to detail
Excellent organisation and time management skills and the ability to work independently as well as part of a team.
Demonstrate the ability to follow processes and procedures
Agile approach, able to multi-task and manage priorities to meet deadlines
Ability to communicate with colleagues and clients and at all levels
Able to interpret data
Experience of Microsoft Office such as Outlook, Word, Excel is essential
Knowledge of Kantata is desirable but not essential
About Us:
We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Cyber Resilience, Digital Workplace, Microsoft 365, AI, Data and Analytics and much more we have a proven track record of success in delivering transformational IT services.
Our Selection Process:
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.
- Department
- Professional Services
- Locations
- Cape Town, South Africa
- Remote status
- Hybrid
- Monthly salary
- ZAR26,000
- Employment type
- Full-time
Colleagues
About Advania UK
We are the tech company with people at heart.
Tech is created for people. Our services impact every part of life. We are passionate about understanding your issues, your business, your needs. Our business is built around understanding people, and our employees are empowered to act on this understanding every day.