Order Fulfilment Co-Ordinator

Position Overview

As an Order Fulfilment Co-Ordinator, you'll take ownership of supplier account management while ensuring customer orders are seamlessly booked and invoiced with precision. You'll be the key link between suppliers and internal teams, staying ahead of evolving supplier demands to keep operations running smoothly. 

This dynamic position offers the chance to thrive in a fast-paced environment where your coordination skills and attention to detail directly impact customer satisfaction and business success.

Salary & Benefits

The budgeted salary for this role is up to £26,208 per annum 

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

#LI-Hybrid

Responsibilities

• Manage supplier accounts with professionalism and accuracy, ensuring strong relationships and smooth transactions. 
• Co-ordinate the booking in and invoicing of customer orders, delivering a seamless experience from order to delivery. 
• Stay up to date with the evolving demands of miscellaneous suppliers, adapting quickly to changes and requirements. 
•   Perform a variety of administrative tasks to support the Order Fulfilment team and contribute to operational excellence. 
• Progress purchase orders by obtaining due dates and updating internal systems with accurate ETAs to keep stakeholders informed. 
• Collaborate closely with internal teams and external partners to resolve issues and maintain high service standards.
• Candidates should come from an administrative background, demonstrating strong attention to detail, flexibility, and problem-solving skills. 
• Proficiency in Excel and Outlook is essential, along with a confident phone manner and excellent time management. 
• Be an excellent team player who thrives in a collaborative environment and contributes positively to team dynamics. 
• Possess outstanding communication skills, both written and verbal, to liaise effectively across departments and with suppliers.
• A proactive mindset and willingness to learn will be key to succeeding and growing in this role.

Qualifications & Experience

• Carry out essential administrative tasks to support the Order Fulfilment team and maintain smooth daily operations.
• Progress purchase orders by obtaining due dates and updating internal systems to reflect accurate ETAs.
• Liaise with suppliers to resolve queries and maintain strong working relationships.
• Monitor and manage order pipelines to ensure timely delivery and customer satisfaction.
• Collaborate with internal departments to align fulfilment processes with business needs.
• Support continuous improvement initiatives by identifying process efficiencies and contributing to team success.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.