Position: Managed Services Pre-Sales Consultant

Location: Hybrid – London

Type: Full-Time

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

JOB PURPOSE

Contribute to delivering a very high standard of delivering a very high standards of technical support to Advania’s customers that consume our data platforms service.

Duties and Responsibilities

• Collaborate with the sales team to understand customer requirements and develop customized IT managed services solutions.
• Design and architect service solutions that address client needs, incorporating best practices and leveraging our service portfolio.
• Create detailed proposals, RFP responses, and technical documentation to support the sales process.
• Conduct product demonstrations, workshops, and presentations to prospective clients.
• Articulate the value proposition of our IT managed services and how they address specific client challenges.
• Engage with clients to gather technical requirements and provide expert advice on optimal solutions.
• Serve as the technical liaison between the sales team, clients, and internal technical teams.
• Provide pre-sales technical support, including answering client queries and addressing concerns.
• Stay updated on industry trends, emerging technologies, and competitive landscape to provide informed recommendations.
• Work closely with the sales team to develop account strategies and drive business growth.
• Collaborate with internal teams, including engineering, product management, and service delivery, to ensure seamless solution implementation.
• Participate in internal training sessions to enhance knowledge of our services and solutions.
• Manage multiple pre-sales engagements simultaneously, ensuring timely delivery of high-quality solutions.
• Coordinate with service transition to ensure smooth transition from pre-sales to implementation.

Experience and Qualifications

• Proven years of experience in a pre-sales or technical consulting role within the IT managed services industry.
• Strong technical background with expertise in cloud computing, networking, cybersecurity, end point management and IT infrastructure. (Not all expected)
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Proven ability to build strong relationships with clients and internal stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a collaborative team.
• Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking).
• Experience with ITSM tools and frameworks (e.g., ITIL).
• Familiarity with managed services contracts and service level agreements (SLAs).

#LI-Hybrid 

Budgeted salary range for this role is £65,000 + £20,000 Commission and Benefits.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.