Position: SMB Account Manager (Dynamics and ERP Solutions)

Location: Hybrid – Any UK Office

Type: Full-Time

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

JOB PURPOSE

We are seeking a dynamic and experienced SMB Account Manager to join our team. The ideal candidate will have a proven track record in selling Microsoft Dynamics 365, Business Central, and ERP solutions. This role requires a strategic thinker with excellent communication skills and the ability to build strong relationships with clients.

As our Account Manager you'll be excited to focus on managing and evolving our portfolio of small to medium clients (typically 1-150 employees) whilst helping the team to meet our targets and evolve the way we work to be as efficient as possible. The role is primarily desk based but may include occasional client meetings or event attendance. 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Candidate who has the background in technology and looking to take the next step in their career by moving into a sales and account management-based role within a fast paced, forward leaning technology company.

You must have the experience selling  Dynamics 356 and ERP Solutions.

You must have proven experience in the IT industry and confidence in present value based IT solutions to an existing and new customer base makes you the right person for the job, because you also are/have:

• A passion for technology and how it can transform small and medium businesses
• A drive to grow small and medium clients into the next big thing
• Ideal candidate must have proven experience selling into and upselling consultancy, development and support specifically in ERP, with Microsoft Dynamics365 Business Central and Dynamics365 Sales

• A proven track record of meeting and exceeding targets and KPIs
• A team player, willing to help colleagues and the team to develop and meet targets
• The ability to develop relationships with both operational and business decision makers
• Communicate regularly and effectively through via phone, video, email
• A clear understanding of business requirements and the ability to translate these into IT solutions

• A desire to develop commercial skills including negotiation, development of business case and demonstrate ROI
• Natural problem-solving skills
• Able to work as part of a dispersed team, managing your own time and task completion efficiently
• An ability to embrace and manage change in a dynamic and fast-growing organisation

KEY RESULT AREAS

Working closely with the Sales Manager for Account Management, you're the kind of individual with relevant industry experience that can demonstrate technical and commercial qualities to enhance the SMB Account Management function to meet the key deliverables described below:

• Take ownership/management of a sales target
• Retention, growth and profitability of your client portfolio
• Development of client portfolio to upsell products and solutions from across the business
• Responsibility for the timely delivery of high-quality client proposals, leading the scoping and estimation of projects working with technical specialists 

• Responsibility for maintaining an accurate opportunity pipeline, whitespace and contact plan
• Develop micro campaigns to increase uptake of key products and services
• Act as a key stakeholder in commercial sign off
• Take on occasional new business leads and develop through to successful sales
• Be a contributor to the SMB Account Management processes and policies 
• Remain current with key industry advancements and important news, and able to adapt to the fast rate of change in the technology space

#LI-Hybrid 

Budgeted salary range for this role is £35,000 - £55,000 + Competitive Commission Structure.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.